Privacy Policy

Information We Collect

We may collect the following information when you interact with our website or services:

• ●Contact information — name, email address, phone number, and property address when you fill out our contact form or request an appointment.
• ●Service information — details about the chimney or fireplace services you request or receive.
• ●Website usage data — pages visited, time on site, and general browsing information collected through cookies and analytics tools.
• ●Device information — browser type, operating system, and IP address for security and analytics purposes.

How We Use Your Information

We use the information we collect to:

• ●Respond to your inquiries and schedule appointments
• ●Provide chimney and fireplace services you request
• ●Send service reminders and follow-up communications
• ●Improve our website and services
• ●Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Cookies & Tracking

Our website may use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings through your browser.

We may use third-party analytics services (such as Google Analytics) to understand how visitors use our website. These services may collect information about your visits to our site in accordance with their own privacy policies.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

We retain your information only as long as necessary to provide services and fulfill the purposes described in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: